Bypillow The Citadel Madrid | Central Old Town Stay

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Bypillow The Citadel Madrid Exterior photo

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Key details

About the Hotel

Calle Espejo 2, Piso 2, Madrid, 28013

Steps from Plaza Mayor

Great

8.4

9.0

/10

Loved by Bypillow The Citadel guests

Comfortable rooms

Central location

Attentive staff

Modern facilities

Free Wi-Fi

"But the most I was wondering about a steam iron what I haven't seen in any other even more and more expensive hotels."

Rita from Spain

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"The citadel is incredibly well situated - you can walk to most places, and it is incredibly close to both 'Opera' and 'Sol' metro stations, which are on two different lines."

AL_reviewer_2014 from United Kingdom

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"Room balcony opens to main Street and it's buzzing till 12am."

Bipran

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3-star Hotel in Central Madrid

Location

BYPILLOW The Citadel is situated in the historical Sol district, just 50 meters from Calle Mayor and 140 meters from the popular Mercado de San Miguel. Access to Madrid's major attractions such as the Royal Palace and Almudena Cathedral is less than half a kilometer away. Guests can explore the vibrant surroundings on foot, with numerous shops, restaurants, and bars easily accessible.

Rooms

The hotel offers ten spacious rooms, including double, superior double, and triple configurations. Each room includes air conditioning, a heating system, a private bathroom, a flat-screen TV, and a small refrigerator. Additional amenities such as a hairdryer, bath products, and free WiFi are provided to enhance the guest experience.

General Services

BYPILLOW The Citadel includes essential services such as air conditioning in common areas and multilingual reception staff, ensuring communication is smooth for all guests. A late check-out option is available for an additional fee, allowing for flexibility in travel plans. Free luggage storage also facilitates a more convenient stay.

Family Friendly

The hotel accommodates families with suitable double and triple room options for traveling groups. Children can enjoy the convenience of nearby dining options and attractions that are within walking distance. The staff is also prepared to offer recommendations for family-friendly activities and dining.

Transportation

Guests have access to an airport shuttle service upon request, which can be arranged with Welcome Pickups at an additional cost. The hotel is well-connected, with a 25-minute taxi ride or 40-minute train and metro journey from the airport. This convenient location simplifies travel within the city and beyond.

Highlights

Location: Surrounded by historic landmarks

Rooms: Triple configurations available

General Services: Late check-out options

Family Friendly: Recommendations for family-friendly activities

Must-do experiences

Savor churros with chocolate at San Ginés, a local favorite.
Visit the magical Retiro Park, perfect for a leisurely stroll.
Explore the vibrant Mercado de San Miguel for delicious tapas.
Check out the Royal Palace's stunning architecture and gardens.
Catch a flamenco show at Casa Patas for authentic entertainment.

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Interior Double Room
2 persons
12 sq. feet
1 Double bed
Air conditioning
Heating
room details
Twin Room
2 persons
15 sq. feet
2 Single beds
Air conditioning
Heating
room details
Superior Double Room
2 persons
18 sq. feet
1 Double bed
Air conditioning
Heating
room details

Show all rooms

Check Dates & Room Rates

See what's available for your travel dates

August 2026 - August 2027

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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.3/10Review score

General

No smoking on site
Wi-Fi
No pets allowed
Security
Lift
Fire extinguishers

Guest Parking

Electric kettle

Services

Paid airport shuttle
Housekeeping
Tours/Ticket assistance

Room features

Air conditioning
Heating
Mini-bar

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Parquet floor

Bypillow The Citadel Location

Calle Espejo 2, Piso 2, Madrid, 28013

Explore Madrid

Plaza Mayor

9 minutes' walk

Historic square known for architecture and vibrant atmosphere, hosting markets and events throughout the year.

Royal Palace of Madrid

9 minutes' walk

Official residence of the Spanish royal family, featuring stunning gardens and opulent interiors.

Chocolateria San Gines

8 minutes' walk

Famous for its delicious churros and hot chocolate, a must-visit for a sweet treat in the heart of Madrid.

Catedral de Sta Maria la Real de la Almudena

9 minutes' walk

A grand cathedral known for its impressive dome and beautiful stained glass, an iconic symbol of Madrid.

El Retiro Park

25 minutes' walk

A beautiful park perfect for leisurely strolls or picnics, featuring boating on the lake and seasonal events.

Guided Tapas Tour

10 minutes' walk

Engaging food tour offering a taste of authentic Spanish tapas in local spots. Reservations recommended.

Museo del Jamon

9 minutes' walk

Casual eatery known for its cured meats and traditional Spanish dishes, perfect for a hearty meal.

Real Talent Cafe

2 minutes' walk

Cozy cafe offering a variety of coffees and light bites, ideal for a quick breakfast or casual meeting.

Teatro Real

9 minutes' walk

National opera house featuring exceptional performances and guided tours, an exquisite cultural experience.

Circulo de Bellas Artes

17 minutes' walk

Cultural center with art exhibitions, cinema screenings, and a rooftop bar with stunning city views.

Getting around

City Centre
Madrid 8 min · 2000 ft
Airports
Adolfo Suarez Madrid-Barajas (MAD) 38 min · 15.4 mi
Train
Principe Pio Train Station 14 min · 3700 ft
Underground
Opera 3 min · 700 ft

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Property information and rules

Check-in

from 14:00-22:00

Check-out

until 11 am

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Number of rooms:

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review score

Based on 451 verified reviews

8.3 /10

Great

87 %

Recommend

Cleanliness

8.7/10

Comfort

8.8/10

Facilities

8.3/10

Free WiFi

8.6/10

Location

9.6/10

Staff

9.0/10

Value for money

8.3/10

Pros

Perfect location

Comfortable room

Friendly staff

Great value

Cons

Small bathroom

Sewage smell

Residential building

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Questions of the users

About Bypillow The Citadel

Is it possible to have a room equipped with a refrigerator or a minibar to store medication?

08 October 2024

All rooms come with a minibar, which should suit your needs for storing medication. If there's anything else you need, feel free to ask!

What's the most budget-friendly and convenient way to travel from BYPILLOW The Citadel to Parque Warner?

12 November 2024

The simplest and least expensive option is to take the bus from Estación Sur in Méndez Álvaro, where you can buy a combined ticket for both bus fare and parking. Looking forward to your visit!

Can luggage be stored at the hotel after checkout if our flight is later in the day?

18 January 2025

Late check-out is available until 13:00 for a small fee of €10, but complimentary luggage storage is provided until your departure.

Are late check-ins allowed if my flight arrives later in the evening?

20 February 2025

Check-in is available even after 22:00, as staff will be present to greet guests arriving late.

Do the accommodations at BYPILLOW The Citadel have private bathrooms?

05 March 2025

Yes, all rooms feature their own private bathrooms for guests' convenience.

How can I reach The Citadel from the nearest train station? Is it easily accessible?

30 April 2025

The hotel is conveniently located and accessible via metro, taking only a few minutes from Atocha station.

Can a reservation be made using someone else's credit card?

15 May 2025

Yes, bookings can be made with another person's credit card if you provide a written authorization. Please note that the first night's fee is charged prior to arrival.

What is the recommended public transport method for getting from the airport to BYPILLOW The Citadel?

22 June 2025

Taking the metro is a great option; start with Line 8 to Nuevos Ministerios, switch to Line 6 towards Cuatro Caminos, and then transfer to Line 2 for Ópera station. It's a straightforward route!

Do the rooms at BYPILLOW The Citadel come with a phone for guest use?

29 July 2025

Unfortunately, the rooms do not have phones available for guests.

Are hair dryers provided in the hotel rooms?

04 August 2025

Yes, each room is equipped with a hair dryer for your convenience.

Is there a fitness center available at BYPILLOW The Citadel?

07 September 2025

The hotel does not have a gym on site, but there are several fitness facilities nearby for guests to utilize.

Is early check-in available if arriving before the official check-in time?

10 October 2025

Check-in starts at 14:00, but arrangements can be made for luggage storage while guests explore until check-in.